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lineSetAgentState
The lineSetAgentState function sets the agent state associated with a particular address.
LONG lineSetAgentState(
HLINE hLine,
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| DWORD dwAddressID,
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| DWORD dwAgentState,
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| DWORD dwNextAgentState
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| );
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Parameters
hLine
Handle of the line device.
dwAddressID
Identifier of the address for which the agent information is to be changed.
dwAgentState
The new agent state. Must be one of the LINEAGENTSTATE_ constants, or 0 to
leave the agent state unchanged and modify only the next state.
dwNextAgentState
The agent state that should be automatically set when the current call on the
address becomes idle. For example, if it is known that after-call work must be performed, this
field can be set to LINEAGENTSTATE_WORKAFTERCALL so that a new call will not be
assigned to the agent after the current call. Must be one of the LINEAGENTSTATE_
constants, or 0 to use the default next state configured for the agent.
Return Values
Returns a positive request identifier if the asynchronous operation starts;
otherwise, one of these negative error values:
LINEERR_INVALADDRESSID, LINEERR_INVALADDRESSSTATE, LINEERR_INVALAGENTSTATE,
LINEERR_INVALLINEHANDLE, LINEERR_INVALPARAM, LINEERR_NOMEM,
LINEERR_OPERATIONFAILED, LINEERR_OPERATIONUNAVAIL, LINEERR_RESOURCEUNAVAIL, LINEERR_UNINITIALIZED.
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